[토스 채용] Operations Manager 신규 채용 (시드니 현지 근무)

■ About the Team You’ll Join
- Toss is South Korea’s leading financial super app, trusted by over 20 million users and backed by a fully licensed financial group. Guided by our mission to remove financial friction and redesign financial services from the ground up, Toss continues to transform the finance industry through innovation and simplicity.
- Toss Australia is a newly launched initiative aimed at expanding our global footprint by redefining fintech for the Australian market. We are looking for a strategic and hands-on Operations Manager to lead the setup and day-to-day execution of our local operations.
- At Toss Australia, you’ll be part of a mission-driven team leading the way in financial innovation. If you excel in dynamic environments and are passionate about shaping the future of fintech, we invite you to apply and help drive Toss’s growth in our newest market.

■ What You’ll Work On
- Lead day-to-day operations to ensure seamless execution aligned with global objectives.
- Manage relationships with local vendors, partners, and agencies (e.g. legal, accounting, logistics).
- Maintain and optimize workflows, documentation, and operational tools for efficiency.
- Handle local administrative tasks such as basic legal documentation and business banking.
- Collaborate with customer support teams to resolve cases that require local input, such as ID verification or legal follow-ups.
- Support product launch and growth activities, including app testing, local user surveys, and logistics coordination. Offer cultural and market insights to localize product flows, content, and user communications.
- Conduct competitive benchmarking of fintech and banking services in Australia.

■ Qualifications
- 3–7 years of relevant experience with the ability to manage diverse responsibilities independently in a fast-paced or startup environment.
- Strong organizational and communication skills, with experience collaborating across global remote teams.
- Experience in fintech, banking, or other regulated industries, including product launches or early-stage market entries.
- Fluency in English (required) and proficiency in Korean (highly preferred)
- Familiarity with tools such as Notion, Slack, and Excel.

■ Please Note
- This role is based in Sydney, Australia. Please note that applicants should already have the right to work in Australia, as we’re not able to offer visa sponsorship for this position.
- As we are in the process of establishing our entity in Australia, this role will initially be hired through an Employer of Record (EOR) partner.

■ Hiring Process
- Application > Role Fit Interview > Cultural Fit Interview > Reference Check > Final Offer
- We accept applications on a rolling basis and will close the posting once the position is filled.
- We are committed to providing equal opportunities to all applicants, including those with disabilities and veterans, in accordance with applicable laws.

■ Apply Link
- https://toss.im/career/job-detail?job_id=6803932003