(구인) Support coordinator/Case manager

Support coordinator/ case manager
The Role:
Facilitating all NDIS admin work, including case managing and support coordination. Answer enquiry emails from support coordinator/case manager/participant.
Prepare service agreements for participants.
Create the service bookings on the NDIS portal if participant is NDIA (Agency –Managed).

Eben Care is a leading non-profit organisation that offers exceptional personalised allied

health services to the local community.

We are seeking a support coordinator for our Burwood/ Castle Hill (part-time) location.

Responsibilities include:

Check for any NDIS/Disability and Aged Care potential referral, received from our provider.

Send this out to assist with the application. Call to follow up the referral.

Audit and maintain the spreadsheet for any inactive cases. Liaise with provider/participant to

re-book or find out any issues about the case.

Follow up the Comprehensive Report with the provider for plan review - call the support

coordinator and participant to re-engage the service after plan review. Work out a revised

budget for the new NDIS plan.
What We Offer:
Full support and training provided.
About You:
Bilingual (Korean ) ideal, English is a must.
Organised team player who is willing to adapt, learn and innovate. Coachable and open to feedback.

Full-time, Part-time casual position with possibility of transition to full-time permanent position

(subject to review).

Excellent platform to learn, explore and to work closely with other administrative staff,

marketing team, management as well as allied health professionals.

Working together with an energetic and vibrant team within a supportive and friendly

environment.
Excellent interpersonal, communication and strong customer service skills. A strong attention to detail.
Ability to empathise with patients.
Skills and Experience:
Proficient Computer literacy – able to easily learn and use MS Office and online systems.
Cultural awareness and foreign language capabilities an advantage. Essential to have driver's licence and own vehicle.
RN/Experienced preferred
How to Apply:
Visit our website: www.ebenmission.org.au

Previous experience in allied health or demonstrated understanding of NDIS administration

an advantage.

If you are passionate about making a significant impact in a collaborative and progressive

environment with extensive career and personal growth opportunities, please email your

application to us. For further enquiries, contact us at 0478 831 731 or email

hr@ebenmission.org.au