CS & Administration officer 구인합니다.

건강기능식품제조 회사인 RBK Nutraceuticals 에서 참신한 인재를 모집합니다. 많은 지원 부탁드립니다.

• Permanent full-time position (38 hours per week)

• Hour : Monday to Friday, 8.55 am ~ 5.30 pm)

• Convenient Seven Hills location (close to public transport)

A great opportunity to work with a leading international & growing company in the natural health product industry. 

Skills and Qualifications 

- Strong ability to manage time effectively

- Ability to multitask

- Advanced Microsoft Office skills

- Good communicator and able to respond to ad-hoc tasks with minimal supervision

- Fluently both in English and Korean

Role description

- Process orders and ensure all documentation is correctly filed and up to date

- Confirm order, create customer account

- Sales orders data entry processing

- Check order status in the System

- Organise the warehouse picking and sending

- Create invoice to the customer

- Sales order document management

- Schedule back orders

- Resolve customer enquiries - be the point of contact for any additional customer needs or requests

- Delivery co-ordination - organise transport and email all the third parties involved

- Monitor the progress of deliveries and provide customers with progress updates

- Monitor sales order enquiries

- Escalate urgent orders to ensure delivery time frames are met

- Receive related incoming calls and coordinate the resolution of customer issues

- Action after-sales related enquiries

- Organise shipments and deliveries

- Coordinate and collaborate with internal resources such as marketing and sales team

- Communicate with suppliers, following up on deliverables and due dates

- Monitor orders and logistics status

- Manage parcel deliveries including samples for couriers

- Duties will include Telephone Reception duties as first point of contact

 

If you are interested in this job, please forward us a covering letter and your CV together with your salary expectations by emailing : admin@rbk.com.au

Unsuccessful candidates may not be contacted.